Our standard C/In time is 1400hrs and C/O is 1200hrs. For early arrivals, rooms are guaranteed (immediate check-in) if booked from the night before.

Any Stay Extension should be requested in advance and approval is based upon availability.

A No Show Bill for one night will be charged if the cancellation message is not committed before 72 hours of arrival. Date change should be communicated clearly as well.

For Group reservation a No Show Bill for one night will be charged if the cancellation message is not communicated before 15 days of the arrival.

If amendments are made during group stay, they will be charged in full according to the previous booking.

Early check out should be communicated at least 24 hours earlier from the check out time or else minimum one-night room rent will be charged.

Airport pick-up & Drop is chargeable US15++, Buy one get one basis, If Guest takes only airport drop then it will be chargeable.

Airport pick-up should be confirmed before 24 Hours with flight number, For Emergency Please contact Platinum Residence Front Office Call: 8802 48963332 & Mobile : + 880 1966615592